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About Us

A leader in dynamic management of
housing and conference accommodations.

Where It All Started

Photo of downtown Raleigh, North Carolina.
Founded in 1994, a small team set out to revolutionize the University and College software landscape. With offices in Raleigh, NC and Newcastle, UK, Residential Management Systems (RMS) provides a industry-leading web-based housing and conference management software solution. In July 2022, StarRez, the global market leader in student housing software, announced the acquisition of Residential Management Systems, Inc. (RMS) developer of the Mercury Residential Housing Platform.

“Our goal is to be the global platform for residential communities to deliver the next level of resident experience, driving wellness, engagement, occupancy, automation, and insights. Welcoming the RMS team and community to the StarRez family is an exciting step forward to achieving it. Already one of the fastest growing providers in the space, StarRez’s reach now stands upwards of 3 million beds on the platform, bringing more value and access to our partnership ecosystem.”  said Travis Knipe, CEO of StarRez. 
​

“When I founded RMS in 1994, my aim was to revolutionize the university and college software landscape with the combination of power, flexibility, and ease of use. By combining forces with StarRez, I believe we are best positioned to deliver increasing value and outstanding customer experience to our higher education community for years to come” said Graham Banister, CEO of RMS.

Our Guiding Principles


​Power


​Flexibility


​Ease of Use


​Residential Management Systems brings a whole new dimension to residential management with the combination of power, flexibility, and ease of use. These three principles were the foundation of our original system design in 1994, and they continue to be the guiding force of our product development today.

RMS believes that every client has interesting and unique business requirements. Addressing these challenges requires the Mercury Products to adopt an architectural philosphy of "configurable business data and process." 

Our Flagship Product

Mercury, our flagship product, provides a flexible and powerful solution that everyone in your organization can find easy to use and understand. Mercury includes a unique, branded solution for each customer, containing all the tools you’ll need (such as application processing and dynamic, visual self-selection) to power your housing and conference operations with ease.

Mercury continues to excel in product evolution, enhancements, and support due to the key contributions from our Users. From Customer Forums to Company-Wide Events, Mercury’s Users are critical for product development, idea generation, and knowledge sharing amongst the RMS Community.
​
Our employees’ expertise in Student Housing and Conferencing (combined with our creative software solutions) make Mercury products the first choice for colleges, universities, and related residential facilities!
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© RMS, Inc. All Rights Reserved.
  • Products
    • Mercury Housing
    • Mercury Conference
  • Insights
    • News
    • Events >
      • RMS World 2022
    • Client Experiences
    • Community Outreach
  • Current Clients
    • User Community
    • Mercury User Forum
    • Mercury Complete Care
    • Support
    • Client Contact Form
  • About
    • Company
    • Better Together
    • Careers
    • Contact
    • Privacy Policy
  • Client Portal