What We Do
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RMS Consulting Services examine your business practices to identify and resolve inefficiencies, develop new processes, and improve your use of Mercury. We understand that resources are limited, so our work is focused and intentional. Our success is measured by our ability to provide and help implement specific and realistic action items that improve stakeholder satisfaction, saving you time and money.
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Consultation sessions could look like...
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An in-depth review of a specific process, defining the desired outcomes for this process, and development of an improved process. Consultation sessions focus on topics including, but not limited to, transitioning to a self-assign process and review of current allocation practices. Deliverables may include outlines, templates, and related reports. |
A refresher training focused on assessing current use of Mercury, with training on functionality currently not in use. Consultation sessions focus on topics requested by the client, with room for RMS staff to identify additional areas requiring coverage. Deliverables may include training sessions, process outlines and templates, and reports. |
A broad review of most or all of your business practices. Consultation sessions are divided between reviewing business needs, process development, and template and report development. Deliverables may include a detailed report of the agreed upon/recommended processes, a template and report development plan, and custom built templates and reports. |
...but just like Mercury, these can be customized to meet your needs.
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Your RMS consultant will work with you to develop a schedule and set achievable goals for your consulting sessions. After your consultation period, we offer opportunities for follow-up to ensure that new processes, templates, and reports are meeting your needs.
Our goal is to move you from “how it’s always been” to “how it should be." |
