RMS
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Implementation

RMS will work with you through each step of a clearly defined implementation plan to ensure the successful delivery of your housing, conference, or judicial solution.
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Based on over 20 years of experience working with clients, our implementation schedule ensures a smooth transition to going live with Mercury, with care and attention paid to key milestones that align with your goals, an in-depth business process review, and training focused on your go-live deliverables. Our on-going Mercury Complete Care and Support offerings ensure that you have a full annual cycle with direct access to the implementation team and our resources. 

The RMS team will assist you during the initial implementation, during your go-live, and for several months post go-live, guiding you through the process, which includes:
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  • Implementation & Project Management Support
  • Business Process Review
  • Mercury Environment Setup (self-hosted or Mercury Cloud)
  • Systems Integration and Interface/API Development
  • Housing Operations Training
  • System Architecture Training
  • Go-Live 
  • Ongoing Training and Customization
  • Mercury Complete Care 
  • Live Product Support​
All new implementations are managed in a web-based project management tool, where RMS specialists and new clients work together to manage the Mercury implementation.​
© COPYRIGHT 2020. ALL RIGHTS RESERVED.
  • Products
    • Mercury
    • Mercury Cloud
    • Mercury Tools
    • Mercury Conference
  • Services
    • Implementation
    • Training
    • Support
    • Consulting
    • Partners and Integration
    • Payment Gateways
  • About
    • News and Events
    • Customer Experiences
    • RMS User Community
    • RMS World 2020
    • Contact
    • Company
    • Careers
    • Privacy Policy
    • Community Outreach
  • Client Portal