From Start to Finish
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During your implementation process, you become a member of the RMS team. RMS will work with you through each step of a clearly defined implementation plan to ensure the successful delivery of your housing or conference solution.
Based on over 20 years of experience working with clients, our implementation schedule ensures a smooth transition to going live with Mercury, with care and attention paid to key milestones that align with your goals, an in-depth business process review, and training focused on your go-live deliverables. Our ongoing Mercury Complete Care and Support offerings ensure that you have a full annual cycle with direct access to the implementation team and our resources. |
The Implementation Process
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Our team at RMS will assist you during the initial implementation, during your site's go-live, and for several months post-go-live. We're prepared to guide you through every step of the implementation process, which includes the following 10 steps:
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Organization is the key to a successful implementation process. At RMS, we use a web-based project management tool, monday.com, to manage your entire implementation project. This space allows us to work with our new clients and achieve each step along the implementation journey as easily as possible. |
