 Even though we released a feature-rich patch to 2022.2 about a month ago, we're releasing a new version of Mercury on our quarterly release schedule. RMS is excited to share that we have just released Mercury version 2022.3, which brings updates to Mercury Conference functionality, License Key Management, and improvements to accessibility. We've also addressed many bugs across the Mercury platform to simplify your daily work. Some of our favorite new features include:
Check out some of our favorite new features and a full list of bug fixes over on our Client Wiki. Ready for the latest features? Submit a ServicePro Request.  What's better than a quarterly update? A special bonus patch with even more new features! RMS is excited to share that we have just released a patch to the latest version of Mercury 2022.2 that brings enhancements to Mercury User Management, the 'View Used By' utility, identifying conditional components, and so much more. We've also addressed many bugs across the Mercury platform to make day-to-day operations in Mercury a breeze. Some of our favorite new features include:
Check out some of our favorite new features and a full list of bug fixes over on our Client Wiki. Ready for the latest features? Submit a ServicePro Request.   For many, summer is a time for rest and relaxation - but for some (especially those working in housing operations), it's a busy time to gear up for the year ahead! At RMS, we’ve used the last quarter to get ready for our next release with a huge batch of updates! For our 2022.2 release, we’ve delivered many new features and bug fixes. Some notable new functionality includes:
To review the full list of enhancements and bug fixes, visit our Client Wiki. Ready for the latest features? Submit a ServicePro Request. (as part of the Vista Equity Partners portfolio) Now Serving Over 1,300 Customers Globally  Raleigh, NC – July 20, 2022 – StarRez, the global market leader in student housing software, today announced the acquisition of Residential Management Systems, Inc. (RMS) developer of the Mercury Residential Housing Platform. Founded in 1994 by Graham Banister, RMS provides leading web-based housing and conference management software solutions. It currently operates offices in Raleigh, NC and Newcastle, UK. “Our goal is to be the global platform for residential communities to deliver the next level of resident experience, driving wellness, engagement, occupancy, automation, and insights. Welcoming the RMS team and community to the StarRez family is an exciting step forward to achieving it. Already one of the fastest growing providers in the space, StarRez’s reach now stands upwards of 3 million beds on the platform, bringing more value and access to our partnership ecosystem” said Travis Knipe, Global CEO of StarRez. With the RMS partnership, StarRez’s combined customer base now exceeds 1,300 in more than 25 countries and over 3 million beds under management. Along with the recent combination with Adirondack Solutions, this growing scale enables ever greater opportunities to expand community value through enhanced product capabilities and services. StarRez will continue to invest to be a trusted partner and accelerate growth in the PropTech, EdTech, student housing, PBSA and adjacent markets. “When I founded RMS in 1994, my aim was to revolutionize the university and college software landscape with the combination of power, flexibility, and ease of use. By combining forces with StarRez and Vista Equity Partners, I believe we are best positioned to deliver increasing value and outstanding customer experience to our higher education community for years to come” said Graham Banister, CEO of RMS. StarRez is now uniquely positioned as the leading global platform provider with local team expertise in each region, serving more countries and beds than any other provider in the industry. StarRez is proud of its very strong culture, driven by thoughtful leaders that believe in empathy, expertise, drive, and trusted partnership with their customer community. High Rock Partners acted as exclusive advisors to RMS in connection with the transaction with Jordan Price serving as legal counsel. Vinson & Elkins LLP served as legal counsel for StarRez. About Residential Management Systems Founded in 1994, RMS set out to revolutionize the University and College software landscape. With offices in Raleigh, NC and Newcastle, UK, RMS provides industry-leading web-based housing and conference management software solutions through its Mercury platform. Customers include Utah State University, University of Alabama, University of Houston, Florida International University, Kings College London and 100+ more. About StarRez StarRez is a global market leader in student housing software and residential community management. The platform positively impacts millions of users from around the world providing solutions to manage the resident experience, occupancy, revenue, allocations and more. StarRez serves some of the most prestigious organizations in the world including Harvard University, Stanford University, National University of Singapore, University of London, Australian National University, Vail Ski Resorts (Staff Housing), iQ Student Accommodation (PBSA), Scape Living (PBSA) and 1100+ more.  The old saying goes “April showers bring May flowers,” but at RMS, we’ve used the last quarter to get ready for our next release with a huge batch of updates! For our 2022.1 release, we’ve delivered many new features and bug fixes. Some notable new functionality includes:
Important Security Notice In alignment with security standards, the Context Data Token System no longer allows for Passwords to be displayed via a merge token. This change does not affect temporary passwords generated as part of the "forgotten password" process for Mercury Authentication. 💡Tip: If you have any templates, contracts, or correspondence currently configured to display a password for a Student, Conference Attendee, or Conference ECS, you will need to adjust your process, as these merge tokens are no longer valid. We recommend that you update these items prior to upgrading. More detailed information and instructions are available on the Wiki. To review the full list of enhancements and bug fixes, visit our Client Wiki. Ready for the latest features? Submit a ServicePro Request.   RMS, Inc., a global leader in Housing and Conference management, has established a new partnership with Red Oxygen. Red Oxygen is a global leader in bulk SMS management. Red Oxygen has been a long-time provider for several clients with an SMS gateway configured in Mercury, and this partnership formalizes the relationship RMS and Red Oxygen have developed while supporting mutual clients. This partnership will allow clients to more quickly integrate a RedOxygen account with Mercury to begin sending SMS correspondence to their students. SMS integration allows Mercury users to reach their students directly on their favorite device to provide time-sensitive and personalized information. Text message replies can be routed directly to an email inbox for easy back and forth conversations with students. There is no cost to establish or maintain the Red Oxygen SMS gateway in Mercury; RedOxygen monthly plans and optional add-on services offer flexibility to meet your SMS needs no matter the size of your institution. “RMS continues to look for ways to expand its partnership opportunities. Partnerships mean that our clients have better and more seamless integrations with other products and services. We are excited about this new partnership with Red Oxygen and believe it will bring added value to our clients as they use Mercury to manage their Housing and Conference business.” Graham Banister, President RMS Inc. Ready to get started?  Members of the RMS Team will be at the ACUHO-I Conference & Expo in June and we would love to see you! If you'll be attending, be sure to stop by the Expo Hall and visit us at booth 626. The team at RMS will also be hosting dinner for our Mercury Rockstars at the conference on Monday night. Complete the form below to join us for dinner! This form is now closed. |
