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News

RMS Releases 2022.1 for Mercury Housing and Mercury Conference!

5/16/2022

 
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The old saying goes “April showers bring May flowers,” but at RMS, we’ve used the last quarter to get ready for our next release with a huge batch of updates! For our 2022.1 release, we’ve delivered many new features and bug fixes.

Some notable new functionality includes: 
  • Administrative Grid Enhancements
  • Security Enhancements
  • Moneris Payment Gateway Integration
  • Mercury Conference Enhancements
  • …and so much more!

Important Security Notice

In alignment with security standards, the Context Data Token System no longer allows for Passwords to be displayed via a merge token. This change does not affect temporary passwords generated as part of the "forgotten password" process for Mercury Authentication.

💡 Tip: If you have any templates, contracts, or correspondence currently configured to display a password for a Student, Conference Attendee, or Conference ECS, you will need to adjust your process, as these merge tokens are no longer valid. We recommend that you update these items prior to upgrading.

More detailed information and instructions are available on the Wiki.

To review the full list of enhancements and bug fixes, visit our Client Wiki. 

Ready for the latest features? Submit a ServicePro Request.
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Residential Management Systems, Inc. partners with Red Oxygen

5/2/2022

 
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RMS, Inc., a global leader in Housing and Conference management, has established a new partnership with Red Oxygen. Red Oxygen is a global leader in bulk SMS management. Red Oxygen has been a long-time provider for several clients with an SMS gateway configured in Mercury, and this partnership formalizes the relationship RMS and Red Oxygen have developed while supporting mutual clients.

This partnership will allow clients to more quickly integrate a RedOxygen account with Mercury to begin sending SMS correspondence to their students. SMS integration allows Mercury users to reach their students directly on their favorite device to provide time-sensitive and personalized information. Text message replies can be routed directly to an email inbox for easy back and forth conversations with students.

There is no cost to establish or maintain the Red Oxygen SMS gateway in Mercury; RedOxygen monthly plans and optional add-on services offer flexibility to meet your SMS needs no matter the size of your institution.
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“RMS continues to look for ways to expand its partnership opportunities. Partnerships mean that our clients have better and more seamless integrations with other products and services. We are excited about this new partnership with Red Oxygen and believe it will bring added value to our clients as they use Mercury to manage their Housing and Conference business.” Graham Banister, President RMS Inc.

Ready to get started?
Submit a ServicePRO Request
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Visit RMS at the ACUHO-I Conference & Expo

4/28/2022

 
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Members of the RMS Team will be at the ACUHO-I Conference & Expo in June and we would love to see you! If you'll be attending, be sure to stop by the Expo Hall and visit us at booth 626.

The team at RMS will also be hosting dinner for our Mercury Rockstars at the conference on Monday night. Complete the form below to join us for dinner!
ACUHO-I Group Dinner Registration
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  • Products
    • Mercury Housing
    • Mercury Conference
    • Mercury Cloud
  • Services
    • Implementation
    • Training
    • Support
    • Consulting
    • Partners and Integration
    • Payment Gateways
  • Insights
    • News
    • Events >
      • RMS World 2022
    • Client Experiences
    • Community Outreach
  • Current Clients
    • User Community
    • Mercury Complete Care
    • Support
    • Client Contact Form
  • About
    • Company
    • Careers
    • Contact
    • Privacy Policy
  • Client Portal