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Privacy Policy

A company you can always trust and rely on.
RMS and Mercury Privacy Policy


Who We Are

Residential Management Systems (RMS) is a leader in providing student housing and conference management software solutions for colleges and universities globally.  We are headquartered in Raleigh, North Carolina, USA. 

At RMS, we are committed to maintaining the trust and confidence of our clients and website visitors. We do not sell, rent or trade email/contact lists we’ve collected with other companies and businesses. This Privacy Policy will provide detailed information on when and why we collect personal and contact information, how we use it, and how we keep it secure.

Mercury Cloud Environments

We provide a SaaS based Mercury Cloud offering for many of our Clients.  All data held in each of the Mercury Cloud environments is the property of each respective client.  RMS does not retain or use any of the data, email addresses, or other contact information from any of our Mercury Cloud environments in any marketing or other communications.  RMS does not share any data from our client’s Mercury Cloud environments with any company or business.  RMS staff’s access to the Mercury Cloud environments, as well as access to all data, email addresses, or other contact information in those environments, is exclusively for the purpose of providing support, consulting and training services for the client.

Marketing

We collect contact information through our website, as well as via email and direct phone communication, for the purposes of registering clients to attend our Annual RMS World conference as well as attend training classes in our Raleigh Office.  We will also collect contact information from prospective new clients and existing clients to provide training, implementation or consulting services on-site or remotely.  This information may be used for follow-up purposes and to offer additional services. This information is never shared with other companies or businesses.

Cookies Policy

We may use session cookies and/or persistent cookies in order to track how you use and experience our website, and the information will be used to build anonymous statistical data about how our website is performing.

Access and Deletion of Your Personal Information

You have the right to have us remove you from contact lists or to have us delete your contact information from our marketing records.  To request more information on this please contact rms@rms-inc.com.

Correction of Personal Information
If any of the information we hold on you is inaccurate or incomplete, you make ask us to correct or complete it at any time.  To correct information please contact rms@rms-inc.com.

Links to Other Web Sites

This privacy notice does not cover the links within this site linking to other websites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. 
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Changes to this Privacy Policy


RMS may change this policy from time to time by updating this page. This policy is effective from July 17th 2018.
PRODUCTS
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Mercury Conference
INSIGHTS
News
Events
Global Connect 2023
Client Experiences
Community Outreach
CURRENT CLIENTS
User Community
Mercury Complete Care
Support
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Client Contact Form
Client Portal
ABOUT
Company
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Better Together
Careers
Contact
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© RMS, Inc. All Rights Reserved.
  • Products
    • Mercury Housing
    • Mercury Conference
  • Insights
    • News
    • Events >
      • Global Connect 2023
    • Client Experiences
    • Community Outreach
  • Current Clients
    • User Community
    • Mercury User Forum
    • Mercury Complete Care
    • Support
    • Client Contact Form
  • About
    • Company
    • Better Together
    • Careers
    • Contact
    • Privacy Policy
  • Client Portal