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Support

RMS Support uses the ServicePRO (User Guide) online customer portal to help you solve problems, log and track support requests and view the status of your jobs quickly and efficiently. There are also additional tools in the Knowledge Base to support you whilst using your RMS software.


Requesting Access to ServicePRO

To initially request access, please fill out our client contact form.
If you have an existing ServicePRO account and need to reset your password click here (it may take up to 15 minutes before you will be able to login to the RMS Client Portal with your new password).


Need More Help?   
Contact RMS Support:

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Phone: 1-919-744-2500
Email: Support@rms-inc.com
Client Portal
© COPYRIGHT 2021. ALL RIGHTS RESERVED.
  • Products
    • Mercury
    • Mercury Cloud
    • Mercury Tools
    • Mercury Conference
  • Services
    • Implementation
    • Training
    • Support
    • Consulting
    • Partners and Integration
    • Payment Gateways
  • About
    • News and Events
    • Customer Experiences
    • RMS User Community
    • RMS World 2021
    • Contact
    • Company
    • Careers
    • Privacy Policy
    • Community Outreach
  • Client Portal