RMS training courses are available to acquaint new staff with the software, increase the knowledge base for existing staff, or to act as a refresher for long-time users.
New clients receive extensive training during the implementation process. Training sessions are incorporated into our comprehensive implementation schedule; full schedules and training requirements are included in the new client welcome packet.
Existing clients can schedule on-site training (with the option to customize content to meet the needs of your staff) or can attend a group training in our Raleigh, NC training center. Note that, for the duration of the COVID crisis, all travel has paused and trainings are being handled remotely via Zoom.
New clients receive extensive training during the implementation process. Training sessions are incorporated into our comprehensive implementation schedule; full schedules and training requirements are included in the new client welcome packet.
Existing clients can schedule on-site training (with the option to customize content to meet the needs of your staff) or can attend a group training in our Raleigh, NC training center. Note that, for the duration of the COVID crisis, all travel has paused and trainings are being handled remotely via Zoom.
Please click on the course listings below for a description and schedule:
- Mercury Foundation Training - for new housing staff who work with Mercury on a daily basis
- Mercury 4 Training - for staff familiar with Mercury 3 and moving to Mercury 4; a series of videos and live sessions are communicated to clients as part of the upgrade process.
- System Architecture Training – for staff maintaining the servers, database, & technical settings
- Mercury Conference Training – for staff managing conferences and events
Custom Training
We design training courses and consultation visits tailored to your current needs. Clients often find these useful at a time of staff transition, where we provide a training that mixes basics for new staff with more in-depth topics for existing staff. Alternately, custom training can be helpful when you’re facing a major process change, such as implementing self-assign or renewing your application process.
To plan a customized training session at your institution, email training@rms-inc.com
Training Course Feedback
RMS staff continuously review the suitability of our training programs. We welcome comments and suggestions for additional courses or improvements to existing courses.
Follow this link to complete an RMS & Mercury Training Evaluation Form
We design training courses and consultation visits tailored to your current needs. Clients often find these useful at a time of staff transition, where we provide a training that mixes basics for new staff with more in-depth topics for existing staff. Alternately, custom training can be helpful when you’re facing a major process change, such as implementing self-assign or renewing your application process.
To plan a customized training session at your institution, email training@rms-inc.com
Training Course Feedback
RMS staff continuously review the suitability of our training programs. We welcome comments and suggestions for additional courses or improvements to existing courses.
Follow this link to complete an RMS & Mercury Training Evaluation Form
To get in touch with our training team contact training@rms-inc.com