RMS training courses are available to acquaint new staff with the software, increase the knowledge base for existing staff, or to act as a refresher for long-time users.
New clients receive extensive training during the implementation process. Training sessions are incorporated into our comprehensive implementation schedule; full schedules and training requirements are included in the new client welcome packet.
Existing clients can schedule on-site training (with the option to customize content to meet the needs of your staff) or can attend a group training in our Raleigh, NC training center.
Click here for a schedule of upcoming Training Courses in Raleigh
New clients receive extensive training during the implementation process. Training sessions are incorporated into our comprehensive implementation schedule; full schedules and training requirements are included in the new client welcome packet.
Existing clients can schedule on-site training (with the option to customize content to meet the needs of your staff) or can attend a group training in our Raleigh, NC training center.
Click here for a schedule of upcoming Training Courses in Raleigh
Please click on the course listings below for a description and schedule:
- Housing Operations Training – comprehensive Mercury training for new clients
- Mercury 3 Training - for staff familiar with Mercury 2 and moving to Mercury 3
- Mercury Foundation Training - for new housing staff who’ll be working with Mercury on a daily basis
- Telerik Training for Mercury 3 – for IT professionals and Power Users familiar with constructing reports based on raw data from databases or spreadsheets
- System Architecture Training – for staff maintaining the servers, database, & technical settings
- Conference Module Training – for staff managing conferences and events
Custom Training
We design training courses and consultation visits tailored to your current needs. Clients often find these useful at a time of staff transition, where we provide a training that mixes basics for new staff with more in-depth topics for existing staff. Alternately, custom training can be helpful when you’re facing a major process change, such as implementing self-assign or renewing your application process.
To plan a customized training session at your institution, email training@rms-inc.com
Training Course Feedback
RMS staff continuously review the suitability of our training programs. We welcome comments and suggestions for additional courses or improvements to existing courses.
Follow this link to complete an RMS & Mercury Training Evaluation Form
We design training courses and consultation visits tailored to your current needs. Clients often find these useful at a time of staff transition, where we provide a training that mixes basics for new staff with more in-depth topics for existing staff. Alternately, custom training can be helpful when you’re facing a major process change, such as implementing self-assign or renewing your application process.
To plan a customized training session at your institution, email training@rms-inc.com
Training Course Feedback
RMS staff continuously review the suitability of our training programs. We welcome comments and suggestions for additional courses or improvements to existing courses.
Follow this link to complete an RMS & Mercury Training Evaluation Form
To get in touch with our training team contact training@rms-inc.com