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Training

Unlocking your team's potential.

Setting You Up for Success

RMS training courses are available to acquaint new staff with the software, increase the knowledge base for existing staff, or to act as a refresher for long-time users. New clients receive extensive training during the implementation process. Training sessions are incorporated into our comprehensive implementation schedule.

Our Trainings

  • Mercury Foundations
  • System Architecture
  • Mercury 4
  • Mercury Conference
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Mercury Foundations Training is for new housing staff that will be working with Mercury on a daily basis. Our team provides a basic overview of the functionality in Mercury and how your housing staff can make the most out of using Mercury in day-to-day operations.​
Systems Architecture Training is for staff maintaining the servers, database, and technical settings within the Mercury data set.
Mercury 4 Training is for housing and technical staff that are familiar with Mercury 3 and are upgrading to Mercury 4. A series of videos and live sessions are communicated to clients as part of the upgrade process. 
Mercury Conference Training is for housing and technical staff that will be managing conferences and events within Mercury. 
Custom Training

We design training courses and consultation to your current needs. Clients often find these useful at a time of staff transition, where we provide a training that mixes basics for new staff with more in-depth topics for existing staff. Alternately, custom training can be helpful when you’re facing a major process change, such as implementing self-assign or renewing your application process. Contact us for a customized training session at your institution!
Contact Our Training Team
Training Feedback

The RMS training team continuously reviews the suitability of our training programs. If you have any feedback about a training program you recently completed, we'd love to hear from you! Your suggestions help us improve our training programs and inspire new training courses to be developed!
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Submit Training Feedback

Request a Training

Contact Us
PRODUCTS
Mercury Housing
Mercury Conference
Mercury Cloud
SERVICES
Implementation
Training
Support
Consulting
Partners and Integration
Payment Gateways
INSIGHTS
Events
RMS World 2022
Client Experiences
Community Outreach
CURRENT CLIENTS
User Community
Mercury Complete Care
Support
​
Client Contact Form
Client Portal
ABOUT
Company
Careers
Contact
​Privacy Policy
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© RMS, Inc. All Rights Reserved.
  • Products
    • Mercury Housing
    • Mercury Conference
    • Mercury Cloud
  • Services
    • Implementation
    • Training
    • Support
    • Consulting
    • Partners and Integration
    • Payment Gateways
  • Insights
    • News
    • Events >
      • RMS World 2022
    • Client Experiences
    • Community Outreach
  • Current Clients
    • User Community
    • Mercury Complete Care
    • Support
    • Client Contact Form
  • About
    • Company
    • Careers
    • Contact
    • Privacy Policy
  • Client Portal